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Google Nest - No longer playing streaming services

jonesygirl23
Community Member

Over the last week or so, my Google Nest devices are no longer playing Disney+ or Hulu. I have tried to relink my accounts, hard resets on my devices, deleting and reinstalling the app and even removing the device from the app. However, now I am stuck with not being able to even relink my devices back to my account. There is no QR code, and when I search it just spins and never finds anything. I DO NOT want to have to swap to using Amazon because I have always used Google devices in my home, but I am afraid if I don't find a solution fast this is going to be my only option. I use my Google devices daily and just want them to work properly again. Any help is greatly appreciated. 

7 REPLIES 7

emmzone22
Community Member

I can't stream Hulu either. I don't know if it has to do with the Disney/YouTube TV dispute or not.

CapricornJean
Community Member

Having the same issue. Can't get Disney+/Hulu/Netflix to play. Music services working just fine. But not video streaming services. 

YouTube TV still works for me, but I'm trying to find an alternative so I can dump YTTV because of the Disney dispute. I need the ESPN channels and YTTV is useless without them. Actually, the Nest displays are useless for me without me being able to stream ESPN, college football, and F1.

GabrielaG
Community Specialist
Community Specialist

Hi everyone,

 

Thank you for reaching out to the Google Nest Community. I'm sorry to hear that you are running into issues with your Google Nest devices no longer playing Disney+ or Hulu. I appreciate that you have already performed some initial troubleshooting, and I'm happy to assist you further.

To provide the best assistance, could you please tell me:

  • When did the issue start?

  • What type of Google Nest devices are having problems?

I look forward to your response.

 

Regards,

Gabriela

It started within the past week or two and it's happening on all of my nest hub 2s. I have four of them, 3 won't play the streaming services and the 1 I tried to remove and re-add wont let me add it back. 

Started the past two weeks or so. It's on all my nest hub 2's, I have two of them. Sporadically it will play a stream service maybe once through the day then nothing. Disney+/Hulu/Netflix all sporadically. Spotify not at all. Rebooted all. Signed out and back into each service. Rebooted our router. Also, the assistant on hub is either so slow at understanding/processing speak or jumps to an action LONG before you finish speaking. Have adjusted the voice recognition sensitivity multiple times and not helping. It's insanely frustrating to have to be yelling at the top of ones lungs "HEY GOOGLE!" 

MIZBEHAVES
Community Member

Same.....Trying to stream Pandora. No issues for as long as I have owned this device.

Command: Hey Google, Play XYZ on Pandora.

Response: Here's ABC on Hulu.  WTH?

Not Happy.