Google Nest Speaker muffled and phasing sound quality

[Sharpsa]

I have had a Google Nest Speaker for around a year and for ages it's operated really well. Sound has been great via Spotify (our preferred music provider).

Over the last few weeks I've noticed that the sound phases in and out of being super muffled. It's hard to explain but the bass drops out, all clarity from the speaker vanishes. Sound is super muddy.  No clicks or pops.  

Sometimes this lasts a few seconds and sometimes hours. It may drop in and out really often or play without incident for hours.

This is driving me crazy and I've already removed the speaker until I can resolve this.  I've disabled Ultrasound settings on my nest wi fi point. 

I have a Google Nest Home with 2 x nest wifi points. One point is close to the speaker.  

[amrho]

I’m having the exact same issue with two of my Nest Audio devices. And I have the orignal Google Home (looks like an air freshener) and the issue is not happening. 

I can’t play a full song without it sounding like it’s underwater or something. And the sound stays, even through regular Hey Google queries. 
I’ve tried reboots, unpairing, and nothing works. It also has this issue no matter if I’m casting music from my phone or using commands. 

[Sharpsa]

I have the Mesh Nest Wi-Fi and the speakers (on the extenders) work fine 100% of the time.  Such a shame that the Google Speaker is doing this. When it's working fine, the sound is awesome!  Hopefully, someone can help with any suggestions?  

[Sharpsa]

As a small update, we had a power outage at home a few days ago which meant that for a few hours ALL devices lost power.  Since then the speaker has had no issues.  Will keep monitoring and wondering if a full power cycle of everything (modem, router and wi fi point) was needed all along - but at the same time!!

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Sharpsa]

Thanks Jake for reaching out.  Since the power outage I mentioned in a previous post, I've had no issues at all with the speaker.  Seems that the hard reset did the trick.  Will keep an eye out and if this happens again will take a similar path the resolve.  Thanks

[Jake]

Hey Sharpsa,

I am glad to hear the device is working properly from here, and you are good to go. With that being the case, I am going to lock the thread at this time. Feel free to create a new post if you have any questions from here.

Best regards,

Jake