Subject: Serious Decline in Google Assistant Performance on Nest Speakers - Nest Aware Premium Subscriber
I'm writing to express my extreme disappointment with the recent decline in Google Assistant's performance on my Nest speakers. I'm a Nest Aware Premium subscriber and enrolled in the preview program, primarily because of the promised Gemini integration. However, my experience has been increasingly frustrating.
Specifically, I'm encountering these issues:
* Significant decrease in speech recognition accuracy: Google Assistant frequently misunderstands my voice commands, even in quiet environments.
* Inappropriate responses and reliance on web searches: Instead of providing direct answers, Assistant often defaults to saying "I found something on the web," which is not helpful for voice-based interaction.
* Lack of promised Gemini improvements: I was expecting a noticeable enhancement in Assistant's capabilities with the fall release of Gemini, but I haven't observed any significant changes.
This decline in performance is unacceptable, especially considering my investment in the Google Home ecosystem and Nest Aware Premium. I urge Google to prioritize addressing these issues and provide a clear timeline for when I can expect improvements, particularly the full implementation of Gemini on my Nest devices.
As a loyal customer, I hope Google will take my feedback seriously and restore my confidence in the Google Assistant and Nest ecosystem.
I asked Gemini about this and this was its suggestion:
- Consider alternatives: If the issues persist and Google Assistant continues to be unsatisfactory, you might explore alternative smart home ecosystems like Amazon Alexa or Apple HomeKit.
