Google Next

[darwindaz62]

Hi, I’ve got 2 Nest Mini 2nd Gen. One has connected fine, but the 2nd one doesn’t show any Wi-Fi options to connect to.  I’ve tried all the usual plugging/unplugging/resetting of everything but still no Wi-Fi options showing.  Kitchen one works fine.  Any ideas? 

[Dan_A]

Hi darwindaz62,

That's an interesting turn of events! Let me help you out on this. Since you've tried the reboot, let's now try a sequential reboot:

1. Reboot your router and Nest Mini by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals. 
2. Turn WiFi on and off on the mobile setup device. Restarting your phone might also help.
3. If you have a dual-band router, try setting up your speaker on both the 2.4GHz and 5GHz bands. 

Once the above steps are done, kindly check if your Nest Mini's personal hotspot is visible on your phone's Wi-Fi settings. Connect to it first, then open your Google Home app and follow the set up steps.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hi darwindaz62,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Kind regards,

Dan