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Google display not working properly

Pebelleeb
Community Member
3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Pebelleeb,

 

Thanks for reaching out. Oh no! That is not great to hear that your Google display is not working properly. I understand your concern and would be more than happy to help find a solution. First, I have some quick questions to get a better understanding of this situation.

  • Which Google device do you have? (model name, generation number)
  • Is your device powering on?
  • How is your display not working properly?
    • Is the screen frozen? Are there lines or discoloration?
  • What troubleshooting steps have you tried?

I look forward to your response, thanks for your patience. 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thank you.

frances
Community Specialist
Community Specialist

Hi All,

 

I have not received any responses in a few days, so I'll go ahead and lock this thread. As always, if you have any other questions or concerns, please feel free to start a new thread and we'll be happy to help.