Thanks for reaching out. I understand how it feels when your device is not working. This is related to a similar trending issue on this link. Rest assured that our team is aware of this and is already looking into it. I'd like to gather some details:
Please try these steps below that may help us fix the issue:
Let me know how it goes.
I’ve tried this, it did not work. Google customer service sucks. I have 4 Amazon devices never had an issue and they accept on trade to upgrade a broken one so I gave up and I’ll put it on the garbage
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.