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Google home Mini

Luispi
Community Member

We have 2 google home mini, and one of them we disconnected to move it to another place and stopped working, I tried the disconnect 10 times and wait 10 seconds, didn't work, I tried pushing the reset button and I only see a green light turning on for a few seconds and blink twice. Thats all, anyone has an idea what to do?? Ohh also I tried 2 different cables and nothing!!

4 REPLIES 4

Muddi
Community Specialist
Community Specialist

Hey Luispi,

 

Sorry to hear about your Google Home Mini - but thanks for bringing this up. We appreciate your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

 

Cheers,

Muddi

Luispi
Community Member

It's says that website doesn't exist, sorry

Muddi
Community Specialist
Community Specialist

Hey Luispi,

 

Sorry to hear about that. Please try this link, and let us know if you have the same issue.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Luispi,

 

We got the form you've submitted. We'll be reaching out to you via email and let's continue working on your concern through that channel. Here's the case ID for your reference: 9-1977000032924.

 

Cheers,

Muddi