Google home Radio app malfunction

[Yuri8523]

Hi all!

Can someone help me with this pls? The google radio worked well so far for me (played the radio station what i named in the google home app), but two days ago it's just crashed somehow. When i ask for playing radio, the speaker ask back for a specific name of a radio station, and i don't know why. It's pretty annyoing.

[Dan_A]

Hi Yuri8523,

We're sorry to hear that you're experiencing this kind of concern about playing radio stations. Let's check it out. What are the Nest speakers you are using when playing radio? When did this concern start? It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your Nest speakers. Plug them back in after 3 minutes or 5 minutes tops. Restarting your phone might also help.

Tell us how it goes.
 

Best,

Dan

[Jake]

Hey there,

I wanted to check in and see if you managed to see Dan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake