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Google home hub

SueQ
Community Member

One of my two google home hub‘s/google nest, has a darkened display. It’s still has voice and if I asked it to do anything it will respond correctly. I just cannot see the display. Everything else works perfectly. As does my other one.  Please help me get my display to display!

5 REPLIES 5

Seekab00
Community Member

I would try rebooting it. Unplug the device and hold the volume button while plugging it back in. Release the button when the device powers back on. If this doesn't work I suggest a possible screen replacement.

Jake
Community Specialist
Community Specialist

Hey SueQ,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey SueQ,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey SueQ,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey SueQ,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake