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Google home mini can't communicate

Emmers
Community Member

I had to reset the internet on my Google Home mini and now it goes all the way through the process then says can't communicate.. I did a factory reset and still having the same problem I get all the way through the process I hear the connection ding and then after I try to connect to the internet it doesn't work I have attached a picture of the display screen.. The other devices with my Google Home are still connected, my Google pixel and my Chromecast. I'm not sure what to do. Any help would be sincerely appreciated. 

Screenshot_20220706-054848.png

1 Recommended Answer

Emmers
Community Member

To update. I did 5 rounds of factory reset and on the fifth time I was able to connect. 

View Recommended Answer in original post

3 REPLIES 3

Emmers
Community Member

To update. I did 5 rounds of factory reset and on the fifth time I was able to connect. 

Princesss
Community Specialist
Community Specialist

Hi Emmers,

 

Thanks for posting. Glad that you had it working perfectly. Let me know if you need anything else, otherwise I'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Emmers,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

 

Best,

Princess