09-16-2021 12:37 PM
I have three google home minis. Every time I say hey google and give it a task. It instantly pauses for a minute. Responds by telling me something went wrong and to try again in a few seconds. Then I repeat the command and it works. Does it every time I ask google to do something. I’ve unplugged all of them for a few minutes and tried again. Still same outcome. Also factory reset them and nothing helps.
09-16-2021 04:21 PM
Did you ever get them working? I'm having the same issue but only with one speaker.
09-16-2021 05:19 PM
Hello Justineasler and brookevogelsang,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon.
Much obliged,
Ai
09-21-2021 09:04 AM
Disable ipv6 in your router. Should solve the problem.
09-21-2021 09:06 AM
But remember to reboot your google nest devices after that.
09-25-2021 02:00 AM
Hi all,
Since this issue has been resolved through escalation (and @hankee's useful tips!), I'm going to lock this thread. Please feel free to make a new post if you have any other questions for us. Thanks!
Best,
Ai