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Google home no longer plays personal Spotify playlist

Bugalug
Community Member
My Google home no longer plays my personal playlists on Spotify premium. It has always worked before but suddenly stopped the other day. It will just play random public playlists or albums with similar names. I have tried linking and unlinking my Spotify premium account, but this did not work. 
Please help this was the best feature on Google assistant/home
 
17 REPLIES 17

Rebelcode
Community Member

Not here to offer a solution but to say I'm having exactly the same problem with my 1st gen speakers. It used to work but not any more. I can cast the playlist from the spotify app on android no problem but the voice interface in the home devide  tells me the playlist isn't available right now or can't be found. It finds my Spotify liked songs fine though.

tdefreest
Community Member

I am having same issue.

Jfranieri
Community Member

Same here

rtruxler
Community Member

Same here. I spent 2.5 hours online talking to Spotify help and they finally gave up and said it must be on Google's side. They pointed out that you should be able to ask to play "my (name of playlist) playlist" and it appears that Google assistant no longer is properly supporting the keyword "my."

By the way it is not a bug in voice recognition because you can open Google assistant on Android and type in the message, like "play my acoustic 2021 playlist on Spotify" and assistant will respond with "okay, playing a acoustic playlist by Spotify."

One workaround which is not scalable is to name your playlist something that is highly unique. I have a very unique name so I was able to put my full name in front of the playlist name and it worked. Unfortunately I have 126 playlists so it's not a great solution plus it's a terrible UX. 

I almost signed up for YouTube music just to see if the same bug exists there. It's possible that this bug is on Spotify's side and testing against another provider would be a way to test that, but I don't feel like forking out $10 just to test it. Google should do that.

Typing the playlist name into the assistant app on android works for me as well, thanks for that tip! (e.g: "play <playlistname>" works) as does "play <playlistname> on <home devicename>" - I have spotify set as my default music provider. But it's the voice recognition that just doesn't work for me and only with playlists.

If I say exactly the same words that I typed (both versions above) then google assistant doesn't recognise it and either plays some other playlist, an album, or a piece of music not even vaguely with a title remotely similar. I even went through voice recognition set up again just in case it's finding it difficult to understand my voice but the same results happen.

If I include the words "my playlist" it's still not found.

It understands me perfectly fine if I ask it to "play my Liked songs".

The fact the typed interface works but the voice interface with the same words doesn't, suggests to me that voice interpretation isn't able to figure out I want to play one of my playlists.

I'm with you on not signing up for another music provider just to test it. Paying to bugtest? Nah mate.

Bugalug
Community Member

Interesting to hear other people having similar issues.

What is strange is, a couple of weeks ago, if I used the prefix "my" google assistant would select playlists from my library, but if you didn't use my it would pick something fairly random (but similarish). But now just appears to be ignoring the "my". So like you said it seems that Google Assistant no longer support the command my.

Although I will try out the my likes songs. That is better than nothing

Bugalug
Community Member

I assume also if you ask for something like "Discover Weekly" you will got your personalised one, not a random one??

I've just tried with and without the "my" and it started playing "Discover Weekly" by "Vexento". 🙄

^^^ THIS.

I have been chasing this bug down and both Spotify & Google point fingers at each other...
Same issue for any personalized weekly/daily playlists or mixes - it returns a public Various Artists album of the same name, or a song of the same name (e.g. "ReleaseRadar" by December Sixth)

In my case, this behaviour is exhibited both on Next Hub Max and the Assistant app for iOS. Does not happen on Echo dot (Alexa) or via Siri.

You have to hand it to December Sixth and Vexento for trying to get their music heard more widely. We'll find out the band members are all Google directors or something...

I don't know the iOS Assistant app but the Android version has a facitlity to type into the interface rather than talk into it.

If the iOS app has that option have you tried typing in "Play my playlist <playlistname> on Spotify" or just "Play <playlistname> on Spotify" ? (if your default music provider is spotify you're supposed to be able to leave out the "on Spotify" bit). @rtruxler and I have found that works on Android which suggests the voice interpretation is a wee bit buggy.

rtruxler
Community Member

Hey everyone. As others have said in other similar bugs, Alexa seems to work fine. I said I wouldn't do this on principle, but I did sign up for a free trial of Youtube Music just to see if this bug is local to Spotify or if it is also true for Youtube Music.

I recreated two of my most problematic playlists (one called "electropop 2021" and one called "Christmas acoustic 2021") in Youtube. I also made sure that there were enough other public playlists with similar names on Youtube music, since it's possible that Google's voice search is confusing personalized content with public content, and the public content on YT music is different from that of Spotify. In both cases, there are similarly named playlists.

The result? Youtube Music works beautifully. If I say "Hey Google, play my electropop 2021 playlist on Youtube Music" it responds with "OK, playing your electropop 2021 playlist" and indeed plays the right playlist. If I loosen the request and don't use the "my" keyword, it still works. I said, "Hey Google, play electropop 2021" and it preferred my personal playlist as opposed to the public playlists with similar names. To me, this points to Spotify being the problem. Perhaps there was a change in Google's API or crawler of Spotify's playlist feed, but either way, Google can't seem to prioritize personal content from Spotify, and this appears to be localized to Spotify and Google.

In other words:

  • Google Assistant with Youtube Music: WORKS
  • Alexa with Spotify: WORKS
  • Google Assistant with Spotify: DOES NOT PRIORITIZE PERSONAL PLAYLISTS

goodtimeclub
Community Member

Issue seems to be fixed for me today (have been testing daily). Could anyone else confirm this is now resolved for them?

I also just tried a few of my Spotify playlist and also seems to be working if I use play/shuffle my xxx playlist 😀

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this as it seems a few people are having success with it working now. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Eric_B
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric

rtruxler
Community Member

Confirmed working!

I reached out to someone on their team directly and pointed out the name Google support threads. Looks like it worked