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Google home problem

muffenme
Community Member

I can no longer ask google to turn off my router for 30 seconds as of today.  I was previous was able to do this. bring this ideal back.

4 REPLIES 4

Muddi
Community Specialist
Community Specialist

Hey muffenme,

 

Thanks for bringing this up, and apologize for the late response.

 

To confirm, is your router connected to a smart plugs? Are there other devices that you can't control via voice command? Also, what are the steps that you've done?

 

Looking forward to your response.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey muffenme,

 

I wanted to check in and see if you managed to see Muddi's post? Are you still in need of any help with your device not turning off your router? Please let me know if you have any questions from here, so we can further assist. 

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey muffenme,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey muffenme,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake