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Google home speaker glitch

Bra2991
Community Member

My Google home keeps telling me it's having glitches. It'll work after I unplug it for about 2 minutes and then it freezes back up that says it has a glitch again. 

7 REPLIES 7

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Bra2991 

Try a full factory reset and reboot your router as well.  See also Troubleshoot Assistant not connecting - Google Nest Help 

 

Jill

Juni
Community Specialist
Community Specialist

Hi folks, 

 

Thanks for the help, @JillG.

 

@Bra2991, Thanks for posting. Have you tried the steps provided by JillG? If you're still in need of any assistance, feel free to let us know.

 

Regards,

Juni

Azarco
Community Specialist
Community Specialist

Hello Bra2991,

 

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.


Best,
Alex

Bra2991
Community Member

Yes my Google home and mini are all glitching 

Muddi
Community Specialist
Community Specialist

Hey Bra2991,

 

Chiming in to ensure everything is covered here. Try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Google Home Mini). Once done, check if your device will have the same behavior.

Keep us posted.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

How's it going with your Google Home Mini? Let us know if you still need help and the Community will be happy to lend a hand.
 

Cheers,

Muddi

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Regards,

Juni