Google home speaks

[ttravis1985]

When I ask my Google speaker to play music from my premium YouTube music account nothing plays, but when my wife asks the same thing, the speaker plays. She is under my YouTube music account. This just started happening today. Why is this happening? Is this Related to an outage I am hearing about? I can cast music, but the speaker won’t play itself unless my wife tells it to

[Princesss]

Hi ttravis1985,

Thanks for bringing this up.

We're sorry that you have to experience this. A few things I'd like to verify first-- do you get any response after you command your Google Nest speakers? Also, aside from you and your wife, do you have other accounts linked to your speakers?

Let's start first by rebooting your devices simply by unplugging it for a few minutes. Make sure to do this on your router so that the connection is good after plugging it back. Once done, observe if you will still experince the same thing and let us know by responding to this.

Best,

Princess

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess