Google home won’t connect to wifi

[Barilynn]

I’ve tried everything and it won’t connect to wifi! 

[MplsCustomer]

@Barilynn 

This is a community forum where most of the responses are from other customers. If you want help from us, you'll need to tell us more.

If you want Google Nest Support to help walk you through the process, start with this link:

https://support.google.com/googlenest/gethelp

[Muddi]

Hey Barilynn,

Thanks for reaching out. Sorry to hear that you're having issues connecting your Google Home device to your network. To confirm, have you tried connecting your device to a different network like mobile hotspot? If not, please do so to further isolate network issues. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Google Home speaker).

@MplsCustomer : Thanks for your help.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hi Barilynn,

How was your Google Home device? Did you manage to connect it to your network?

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hey Barilynn,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi