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Google hub maxcamera

Phill2
Community Member

My nest hub max camera will not stay online. When I view it it's offline

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi Phill2,

 

Thanks for reaching out and letting us know about your Google Home Mini concern. I'm committed to providing you with excellent customer service and will do everything I can to help you resolve this issue. A few questions: when did it begin? Were there any recent changes made? Also, what troubleshooting steps did you take? 

 

Let’s try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Nest speakers and displays.

 

Regards,

Juni