Google hub won’t connect with Google Doorbell

[Muzzgit]

I have tried and tried and tried. Yes I have re booted EVERYTHING. Google hub ‘settings’ is blank. 

[Muddi]

Hey Muzzgit,

Welcome to the Google Nest Community.

My apologies for the delayed response. I know how important it is to be able to connect your Nest doorbell to your Google Nest Hub. To confirm, have you setup the doorbell? Is it battery operated or wired doorbell? Is this the first-time that you're connecting it to your Nest Hub?

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hey Muzzgit,

I just wanted to follow up on this. Please let us know if you still need help with your device, and we're happy to assist you further.

Cheers,

Muddi

[Muddi]

Hey Muzzgit,

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

[Muzzgit]

Hi, thanks for the reply.  Yes I have Google nest and Google battery doorbell.  The strange thing is .. when Ii open the google app, go to google nest .. go to settings, the page is blank .. there are no settings for google nest ..?

[Muddi]

Hey Muzzgit,

Thanks for coming back to us. To confirm, is your Nest doorbell setup already? If no, please follow the steps on this link on how to set it up.

Let me know how it goes.

Cheers,

Muddi

[Jake]

Hey Muzzgit,

I wanted to check in and see if you managed to see Muddi's post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

[Muzzgit]

Hi, yes the doorbell is set up.  I can see it from the Google app.  I cannot get the nest and doorbell to work together.

[Muddi]

Hey Muzzgit,

To confirm, can you stream your Nest doorbell from the Google Home app? Is it connected to the same network where your Nest Hub is connected?

Cheers,

Muddi

[Muddi]

Hey Muzzgit,

Just bumping in to make sure that you've seen our responses. Are you able to stream your Nest doorbell from the Google Home app? Also, is your doorbell connected to the same network where your Nest Hub is connected?

Looking forward to your response.

Cheers,

Muddi

[Jake]

Hey Muzzgit,

I wanted to check in, and ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,

Jake