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Google mini nest 2

Leebob
Community Member

My mini says I can not play albums on Spotify unless I upgrade my Spotify account.  The albums play fine on my google nest hub.  Spotify is linked to my home app.  Any recommendations?

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Leebob,

Was it your account that initially set up both devices? If not then you will need to factory reset the Nest mini.

 

Regards,
Cathal

Leebob
Community Member

I don’t know, my grandkids set it all up for me

Jake
Community Specialist
Community Specialist

Hey there,

 

Thanks for the helpful reply Cathal_S.

 

I wanted to follow up and see if I could be of any help. I found an article with more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Muddi
Community Specialist
Community Specialist

Hey Leebob,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi