01-18-2022 03:49 AM
I have moved house and have a new router. When I try to set up my google nest mini, the google home app on my phone recognises the nest and the wifi , password taken from my phone. However, it says its connecting but at then end a message comes up saying cannot connect to the wifi, I have followed the instructions and tried this so many times. I have unplugged router, nest and restarted my phone but it still does not do it.
01-19-2022 07:58 PM
I’m having the same exact problem.
01-21-2022 01:28 AM
I did a factory reset set and then it worked.
01-23-2022 01:04 PM
I’ve done it a couple times, still nothing 😞
05-12-2022 12:22 PM
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I would recommend resetting the device once again. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
01-23-2022 12:58 PM
I am having the same issue but even after several reboots and factory resets (even deleting the WiFi network and Google home app from my phone) I've had no joy. Spent over 8 hours trying to fix this over the weekend and I'm at a loss for what to do - any pointers would be super helpful!