10-13-2021 08:08 AM
My google home mini gets super hot. Not warm but HOT to the touch.
I have 4 other minis and they are just warm when plugged in.
Every day, multiple times a day, I have to unplug the unit to allow it to cool down.
I feel like this isn't normal, is it defective?
10-13-2021 02:21 PM
Hi jenniferkennett,
Thanks for reaching out. Oh no! I am sorry to hear that your Google Nest Mini is overheating. That is definitely a concerning issue.
I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 6-9498000031841.
10-20-2021 02:19 PM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to contact the support team and refer to Case ID listed above, or start a new thread and we'll be happy to help.