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Google mini stopped recognizing question "What is the aqi for Pyeonteak- si?".

Els58
Community Member

‎09-11-2021 03:15 PM

I have asked the question daily for the past two years and Google always responded till one month ago. Now it doesn't understand the question. Did the AI forget how to do this simple task? I could substitute any city into the question and Google used to know the answer. What can I do to get this function back?

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frances
Community Specialist
Community Specialist

‎09-15-2021 12:21 PM

Hi Els58,

 

Thanks for reaching out. I am sorry to hear that your device is suddenly unable to answer a question. I understand your concern and would be more than happy to help.

 

As you are asking a Google Assistant related question, I recommend you posting your question to the Google Assistant Help Community Forums. A specialist there should be able to look into this issue and help you.

 

Please let me know if you have any other questions or concerns, thanks. 

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frances
Community Specialist
Community Specialist

‎09-20-2021 12:20 PM

Hi All,

 

Just checking to see if you have any other questions or concerns. Thanks. 

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Els58
Community Member
In response to frances

‎09-20-2021 05:16 PM

No, I just wish that you had tried to answer my question instead of telling me I was in the wrong community. 

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frances
Community Specialist
Community Specialist
In response to Els58

‎09-21-2021 08:57 AM

Hi Els58,

 

Thanks for your comment. Unfortunately, as I stated before, you asked a question regarding voice command. Voice commands are connected to Google Assistant. When you ask a question or command something verbally, this goes through the Google Assistant. Your device not recognizing a statement is an issue with the Google Assistant, not the device itself. That is why I referred you to the Google Assistant forum, as that is the appropriate forum to ask your question.

 

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GarrettDS
Community Specialist
Community Specialist
In response to Els58

‎11-23-2021 11:17 AM

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

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Jeran
Community Specialist
Community Specialist

‎11-24-2021 11:36 AM

Hey there!

We haven't heard back from Els58, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Frances and Garrett!

Best regards,
Jeran

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