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Google mini youtube music

Crysta
Community Member

When I ask it to play any music it used to play the song off my YouTube music subscription.  Now it says" I'm sorry,  looks like this accp7nt can't play videos on youtube"

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Crysta,

 

Thanks for reaching out.

 

Sorry to hear about what happened. Since you've mentioned that you have YouTube subscription, have you tried to unlink your account from the Home app and link it back? Let's go ahead and try these steps:

 

  1. Open the Home app.
  2. Tap on the "Settings" icon and select "Household".
  3. After that, tap on the account you want to unlink and select the bin icon on the upper right corner.

As soon as it is completely unlinked, reboot your Google Home Mini by unplugging it from the power source for a few minutes. After that, link back your account and test YouTube to see if it will give you the same results.

 

Let me know how it goes.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey Crysta,

 

I'm just checking in to see if the troubleshooting steps shared helped? Please do not hesitate to update this thread, and we're glad to assist you further.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Crysta,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi