07-21-2022 07:49 PM
When I ask it to play any music it used to play the song off my YouTube music subscription. Now it says" I'm sorry, looks like this accp7nt can't play videos on youtube"
07-25-2022 11:00 PM
Hi Crysta,
Thanks for reaching out.
Sorry to hear about what happened. Since you've mentioned that you have YouTube subscription, have you tried to unlink your account from the Home app and link it back? Let's go ahead and try these steps:
As soon as it is completely unlinked, reboot your Google Home Mini by unplugging it from the power source for a few minutes. After that, link back your account and test YouTube to see if it will give you the same results.
Let me know how it goes.
Best,
Princess
07-28-2022 11:12 PM
Hey Crysta,
I'm just checking in to see if the troubleshooting steps shared helped? Please do not hesitate to update this thread, and we're glad to assist you further.
Cheers,
Muddi
07-30-2022 06:15 AM
Hey Crysta,
Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi