05-23-2022 09:54 PM
Hi ,
When i try to turn on my google nest audio , i see all the lights on at start and then for some time its just blinks as if it is taking time to load and later there's no response . Its not responding to any keywords , no audio even if i mute/unmute the speaker , not able to hardrest too . In the app the device is not responding . Tried rebooting it from app but unable to do it .
Solved! Go to Solution.
06-08-2022 10:48 PM
Hi everyone ,
Just wanted to update i did get in touch with the Google customer care and they helped me out in resolving the issue .
I had to perform a hard reset , turning it on and off for 10 times and after that hardreset it works flawless back to normal again . It's been a long time since the issue has been fixed and i haven't come across any issues as in such .
05-30-2022 01:00 PM
Hi Avinashs551,
Thanks for reaching out.
Sorry to hear about what's happening with your Google Nest Audio. A few things I'd like to ask:
Let's go ahead and try first to reboot the Google Nest Audio by simply unplugging it from the power source for a few minutes, making sure that you are also using its original power cable. In case you still experience the same thing after unplugging it, perform a complete reset and let's see if it works.
Keep me posted.
Best,
Princess
06-04-2022 02:35 AM
Hey Avinashs551,
Chiming in to see if the troubleshooting steps shared help? Feel free to update this thread, and we're happy to assist you further.
Cheers,
Muddi
06-06-2022 01:08 PM
Hey Avinashs551,
Chiming in to check if you still need help with this? Hope the previous post helped, otherwise I’ll be locking the thread.
Best,
Princess
06-07-2022 10:33 AM
Hi there,
I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting!
Best,
Princess
06-08-2022 10:48 PM
Hi everyone ,
Just wanted to update i did get in touch with the Google customer care and they helped me out in resolving the issue .
I had to perform a hard reset , turning it on and off for 10 times and after that hardreset it works flawless back to normal again . It's been a long time since the issue has been fixed and i haven't come across any issues as in such .
06-09-2022 12:45 PM
Hi Avinashs551,
Appreciate you for updating this thread with your resolution, it's a big help. Just reply to this thread if you need more help.
Best,
Nikki
06-13-2022 09:54 AM
Hi everyone,
It's good to know that the steps shared by @Avinashs551 worked. I'll consider this case complete and will lock the thread in 24 hours.
Feel free to start a new thread if you need assistance with your Google speakers.
Best,
Princess