09-02-2021 02:22 PM
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Original Poster:Nancy Osmond
I had my router changed out by bell aliant. I have factory reset goggle nest hub. I have both hub and cell on the same bandwidth of 5 hertz. I have the router 15 feet away in open area of hub.
09-08-2021 02:23 PM
Hey there,
Sorry for the late response, but I wanted to drop in here to help.
I understand that wifi issues with your Nest Hub can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
09-11-2021 04:23 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Hilary
09-12-2021 10:41 AM
Hey Folks.
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Hilary