08-02-2023 12:26 PM
The device won't turn on at all. I've tried the reset button on the bottom, and the manual way of resetting isn't working either...
08-03-2023 02:25 PM
Hi @AlfieWolfe
Did you also try holding the reset button for 10 seconds to do a factory reset? 😊
Check THIS link for more information.
08-05-2023 10:45 AM
Hi everyone,
Thanks for the help, RXShorty.
AlfieWolfe, I'm checking in to see if you still need help. Have you had the chance to try the suggestion above? Also, are you using the official power cord that came with your Google Home Mini device? Have you tried plugging it in a different wall outlet?
Regards,
Alex
08-08-2023 10:48 AM
Hello AlfieWolfe,
I'm jumping in to ensure everything is good here. Have you seen my previous response? Let us know the answer so we could take a closer look at it.
Best,
Alex