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Google nest not connecting

Community Member


I’m not able to reconnect my nest to a new wifi… I followed the steps on youtube went to device settings and tried to forget the wifi but it’s not working! Please help


Platinum Product Expert
Platinum Product Expert


If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the bottom, tap Devices > + Add > New device.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.


Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your speaker or display should then automatically connect to the Wi-Fi.