Google speaker

[Sarin]

For years, I have had a routine set on my speaker to play Classic FM which is a British station. Usually the speaker automatically pulls it up using Global Player. All of a sudden it is playing some kind of hip-hop garbage off of tune in and I can’t get it to stop doing this and using the Global Player during the routine, but I can vocalize and have it play the right station. Is there any way to fix this so that my automatic routines will stop pulling up the wrong station? 

[Dan_A]

Hi Sarin,
 

That certainly hasn't been easy for you ― let’s check this out.

When did this start to happen? Were you able to do some troubleshooting steps before? If not then let's try to edit your routines. Follow the steps below:

• Open the Google Home app.
• Tap Routines. Choose a routine to edit.
• Make sure that the categories you want to use are checked.
• Make sure to set home and work locations for accurate commute and weather information.
• Make sure to turn on Personal results to hear reminders and calendar information. 
• For routine issues:
  • Make sure to recreate the routine and change the Google Assistant command to get the routine to work.
  • Force close Google Home app.
  • Reboot Google Home device.
  •  

To further the troubleshooting, click this link Create and manage Routines in the Google Home app

Keep me posted.
 

Best,

Dan

[Muddi]

Hey Sarin,

I'm just checking in to see if the troubleshooting steps shared helped? Let us know by updating the thread, and we're glad to further assist you.

Cheers,

Muddi

[Muddi]

Hi Sarin,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi

[Sarin]

I wish I could say any of the troubleshooting tips given worked. But no matter what I’ve done when the speaker is set to turn on by routine it pulls up hip-hop instead of the station requested.

[Princesss]

Hi Sarin,

Thanks for trying the steps. Have you already tried to delete the routine and re-create it? If none of it worked, delete the routine and perform a complete reset to your Google Nest speakers. After completely setting it up, try to create a new routine and see if this would make any changes on its behavior.

Best,

Princess

[Muddi]

Hey Sarin,

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess