Grouping

[andyspfld]

All of my devices I have three the second generation display hub Google mini and the nest audio I am using the Google home app on my Android phone but when I group the speakers together it tells me that none of them are on the same Wi-Fi network I don't understand they're all hooked to the same Wi-Fi same password yet it never appears that they're hooked together I was on the phone with Google for 3 hours and they couldn't resolve it either is anybody got any ideas

[Princesss]

Hi andyspfld,

Thanks for reaching out.

We're sorry to hear about this experience on creating a speaker groups. Could you tell us how many speakers are connected and set up in your Wi-Fi network? Also, are they set up on the same home structure?

Let's make sure that these speakers are also within a good range from each other as well as the router. After that, delete the speaker group that you have created and let's create a new one to see if this will make any changes on its behavior.

Let us know how it goes.

Best,

Princess

[Muddi]

Hey andyspfld,

Chiming in, have you had the chance to try the steps above? Let us know if you still need help with your device, and we're glad to assist you.

Cheers,

Muddi

[Muddi]

Hi andyspfld,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi