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Harman Kardon onyx 7 problem

Kennne
Community Member

Not able to connect Harman Kardon Onyx 7 to Google mini🙁 any suggestions , tried most the suggestion 

1 REPLY 1

luciaaa
Community Specialist
Community Specialist

Hi, @Kennne

 

Thank you so much for posting in the community. I’m truly sorry that your speaker is not connecting to the Google Nest mini. Let’s work together and find a solution.

 

To assist you better, I'd like to know:

 

  • Is your speaker already added to the Google Home app?
  • Have you tried basic troubleshooting steps on your speaker?
  • Are you receiving any error messages?

 

In case you haven’t added the device to the Google Home app, please follow these steps: 

 

  • Turn on your Bluetooth speaker and make sure it's in pairing mode. Press the pairing button on your Bluetooth speaker, if possible.
  • Open the Google Home app.
  • Make sure you're in the right home. The name of the home is at the top of the screen. To change homes, tap the arrow next to the home name.
  • Tap and hold your device's tile.
  • At the top right, tap Settings and then Audio.
  • If this is your first time to use Bluetooth on this device, tap Paired Bluetooth devices and then Enable pairing mode, and then go back to Audio.
  • Tap Default music speaker and then Pair Bluetooth speaker. Your Google Nest or Home device will then scan for Bluetooth devices.
  • Tap the Bluetooth device once it appears on the screen and then Done.

 

Please let me know how it goes.

 

Best regards,

Ana