Having trouble reconnecting my nest mini to google home app

[eimeimux]

I couldn't use my nest mini speaker even after rebooting it. I've tried so many times already. It says connected but I couldn't use it because it says I need to update my Google Home App. But how can I update it if it's already updated?! Dont know what's the prob. Please is there anyone who knows how to troubleshoot? 

[David_K]

The next thing I'd recommend is to factory reset it:
Factory reset Google Nest or Home speakers or displays - Google Nest Help

[Princesss]

Hello everyone, 

Thanks for posting in the Community.

@David_K, thanks for your suggestion! That is so helpful.

@eimeimux, have you already tried the steps suggested above? Let us know if this step worked on your end. Also, using a different phone might also help.

Keep us posted.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions and I'd be glad to assist you further.
 

Best,

Princess