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Help with speaker connectivity

Doubled95
Community Member

Google speaker works intermittently and tried resetting.  Showing not connected to WiFi even through iPhone and computers are connected.   What else can I do?

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Doubled95,

 

Thanks for reaching out.

 

We're sorry to hear that you're experiencing this right now with your Google Nest speaker. Before we try some steps, I'd like to ask you these questions:

 

  • What is the distance between your speaker and your Wi-Fi network?
  • Is this the only Google Nest speaker set up in your network? If no, are others experiencing the same thing?
  • Do you get any error message or prompt regarding that?

We'd love to know more of it so we can try some steps that could resolve this. Feel free to respond to this thread anytime.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello Doubled95,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess