History not working again

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Barbara Sanders 2108 

Since Google took over I have nothing but problems. Why is the history missing again?

[Rdianco]

Hi Barbara Sanders 2108,

Thank you for your post. I am sorry to hear that you are encountering issues. I would be more than happy to help find a solution with you. First, I have some questions:

• Which Google Nest device is this post in regard to? (model name, generation number)
• Is your device powering on and responding to commands?
• What issue are having? Do you have some details?

I look forward to your response, thanks.

- From Frances (Community Specialist)

[Jc2021]

I've had no energy usage updates since last Monday May 9. I can access and modify all other aspects of the nest. What's up?