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Home Mini Will No Longer 'Reply'

Duncan68
Community Member

Hi Everyone,

I have been using my Google Home devices with no problems until recently when instead of sending my 'Reply' to a received broadcast, it comes back with 'Sorry I am unable to send messages.'

Nothing has changed to either my network or users, and so any help greatly appreciated.

 

 

 

 

1 Recommended Answer

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Our team is aware of this and should be resolved now. Give rebooting your Google Home Mini a try to see if that helps. Let us know if you'll get the same result.

 

Best,

Alex

View Recommended Answer in original post

4 REPLIES 4

sehartrick
Community Member

This has been going on for a week or two for us. Broadcast is not very useful now... I can just do a general broadcast to reply, but in parts of the house the various minis all speak at different times so all the receiver hears is a garbled mess.

Shari Elaine Hartrick

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Our team is aware of this and should be resolved now. Give rebooting your Google Home Mini a try to see if that helps. Let us know if you'll get the same result.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey all,

 

Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey folks,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Regards,

Alex