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How do I get my Nest Hub Max camera working?

Truth21
Community Member

I am in my Google Home app on my iPhone.  Then I choose the Nest Hub Max.  Then I choose "Set up Nest Cam" and I follow the instructions and scan the QR code from my Nest Hub Max display.  The Google Home app says "Connecting to assisting Nest Device.  Then it says Can't Connect to assisting device.  

My Nest Hub Max is on the same wifi network as my iPhone.  Also, I am in the same Google Account on my iPhone as I am on the Nest Hub  Max.  I have signed up for Nest Aware.

I also have the Nest app with four nest cams in the app.

I would like to use the Nest Hub Max as a Camera.

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