How do I prevent my Google Nest Mini 2 from adjusting the wrong device volume?

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Dave Sinnott 

Ensured routines are set to run on my Speaker. Unfortunately, it incorrectly adjusts the volume on my TV - which normally uses a setting 1/10 that of my speaker and just about blasts me out of the room when it resets the volume. The only solution so far is to turn off the TV before running the routine, muting doesn't work.

[frances]

Hi Dave Sinnott,

Thanks for your message. Wow! I can definitely understand your concern, that is a loud and unwanted issue. I would be more than happy to help find a solution. First, I have some questions to get a better understanding of the situation.

• Is this a new issue? Was your Google Nest Mini able to adjust the volume appropriately before?
• Does the volume for the TV reset every time you turn it off?
• Could you try to delete/recreate the routine? Does the issue still occur?
• Could you explain what the action in your routine is that adjusts the TV volume? 

Thanks for your patience, I look forward to helping you. 

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.