How do I resolve boot loop issue

[Rdianco]

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Original Poster: Scott Goodman 

Rebooted

Factory reset 

Removed app, and started again still stuck in boot loop

[Rdianco]

Hi Scott Goodman,

Thanks for reaching out.

I will reach out to you via private messaging so that we can continue working on the next steps. This will be sent to the email address associated with your community profile. For future reference, your Case ID is: 8-4789000031866.

- From Frances (Community Specialist)