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Hub max won't show battery doorbell history, only live feed.

grundlestain
Community Member

I just got the hub max and wireless doorbell about a week ago, I have the trial for aware, and have been trying to set things up, I would like to be able to view my doorbell, and camera history, on the hub max, but I can't find any way to get anything other than the live feed. Am I missing a step somewhere or is the hub max only intended for live viewing and not accessing the history?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@grundlestain 

The Nest Hub and Nest Hub Max do not have the ability to view history. History for the newer Google Nest cameras and doorbells released starting in the fall of 2021 can be viewed ONLY in the Google Home app, while history for older Google Nest cameras and doorbells can be viewed in the Google Nest app or on the home.nest.com website.

Google Nest's Vice President posted this blog in Sept. 2021; there has been no update since: https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for visiting the Community.

 

I appreciate all the details you've shared @MplsCustomer

 

@grundlestain, I hope that we have answered your question provided by the info posted by @@MplsCustomer. Feel free to update this thread if you have additional questions and we'd be glad to help.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

 

Best,

Princess