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Hub screen has black over

captronchron
Community Member

Hi 

I've had the hub mini for a couple years I really don't know. I can see that the proper screen is behind the black pill shaped blob. (The real picture is evedent in the thin strips of white at the side edges.) I've tried EVERYTHING. The special modes who's names I can't remember. Resetting 11 times etc etc.IMG_20230926_155428671_HDR.jpg

2 REPLIES 2

Alex_S
Community Specialist
Community Specialist

Hi captronchron,

 

I’m sorry to hear about what happened to your Google Nest Hub device’s screen. Our team would like to take a look at this. Kindly fill out this form and let me know once you're done.


Regards,
Alex

Muddi
Community Specialist
Community Specialist

Hey there, 

 

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

 

Cheers,

Muddi