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Original poster: User 1522911808897153647
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I have seen some reported issues with connecting your Nest Hello doorbell to the Hub Max, or other speaker/displays we gave. I would restart both devices, mess with the settings again and see if you are able to set it up. Please let me know if you need further assistance.