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I can't open websites on my device.

kryber23
Community Member

Hi

I have one problem with my device, when I want to open any website except YouTube and Spotify it says that websites are turned off on this device. I have tried to turn off my filters but it says I don't have any filters.

Does someone knows how to fix it?

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

Nest Wifi does not do any website filtering, unless you've turned on the Family Wi-Fi feature. Even then, that only blocks adult websites and nothing else. Perhaps your ISP is doing filtering on their side?

kryber23
Community Member

I don't think so but it's worth mentioning that when I bought it everything worked normally.

David_K
Diamond Product Expert
Diamond Product Expert

One thing you can try is changing your DNS setting from your ISP to something else, like Cloudflare.

Change your DNS server - Google Nest Help

Use 1.1.1.1 and 1.0.0.1.