I can’t play podcasts or my Spotify Music Channel.

[Marjon]

Hi recently I have had trouble trying to play podcasts or even listen to Spotify music on my nest speaker. 
I am only able to play my local radio channels. Can you help me please. 

[frances]

Hello Marjon,

Thank you for reaching out. I am sorry to hear that you are unable to listen to podcasts, I understand your concern. I would be more than happy to help look into this situation. First, I have some questions.

• Is this a new issue? Was your device able to play podcasts before?
• Do you have Spotify logged in and linked in your Google Home app?
• What voice commands are you using? Are you using the same layout as the examples below?
  • Example: "Listen to Oral History of The Office on Spotify"
    "Play This American Life on Google Podcasts"
• Is this happening with all podcast channels? Or just one?
• What troubleshooting steps have you tried so far?

I look forward to your response, lets get this issue resolved!

[Jake]

Hey Marjon,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[Jake]

Hey Marjon,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey Marjon,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake