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I have a new internet provider how do i connect my Hub

JessPip40
Community Member

I recently moved and had to set up wifi with a different provider. How do I reset my device to connect to the new network. I've tried rebooting, I did a factory reset and still cannot connect. The app still displays the old network provider. What should I do?

1 REPLY 1

MplsCustomer
Bronze
Bronze

@JessPip40 

Perhaps your factory reset was not successful.

https://support.google.com/googlenest/answer/7073477