I’m having the same issue with my Google hub. Stuck on the g screen with recovery or factory reset n

[Dook]

I’m having the same issue with my Google hub. Stuck on the g screen with recovery or factory reset not helping. 

[Sc0ttp]

Me too seems to have happened today. Factory reset not working

[Jed83]

Mine is doing the same thing. I have tried factory reset, the recovery mode then reset, but there is no change

[Grammie]

I am having the same problem. Someone please help

[Sc0ttp]

Hi

I "chatted" with support via this link - https://support.google.com/googlenest/gethelp

They took me through same process - no resolution -  but agreed to arrange a replacement, just need to find receipt etc.

Hope that helps

[Azarco]

Hey All,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need. If you need assistance with your Nest Hub devices, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Thanks,
Alex