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I made a speaker group called lounge speakers but does not show on speaker groups.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Bill Gillespie 1027 

 

Deleted all speaker groups and started again but can not get the lounge group to show and shows 3 times on the Nest Hub Max.

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Bill Gillespie 1027, 

 

Thanks for your post. Oh no! That is not great to hear that your speaker groups are not showing. I would be more than happy to help. 

  • Which Google devices are you using for your speaker groups? (model name, generation number)
  • Is this a new issue? Were you able to see your speaker groups before?
  • Do your speaker groups work in general? Do they play audio normally besides this issue?
  • Are your devices powering on and also working normally besides this issue? 
  • Do you have personal results set up?
  • Are you seeing any error messages on the Google Home App or Google Nest Hub Max?
  • Have you attempted any troubleshooting steps on the devices itself? 

Thanks for your patience, I look forward to your response!

 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.