cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Intermittent issue - Home says it's turning my GE lights on/off, but the light doesn't change.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Allison Toms 

 

Every few days (and mostly when I'm in bed ready to go to sleep), my lights stop *actually* responding to Google Home. "Turn off the bedroom lamp" prompts an, "Okay, turning off the bedroom lamp" response from Assistant, but nothing actually happens. They can't be controlled from the app either, even though it says they're connected. Sometimes the issue fixes itself the next day. Resetting the bulbs works for a few days, but the issue returns. I don't want to "on/off x8" all the time....

 
I miss my bedtime routine, and I'm tired of all my expensive, dimmable smart bulbs being at 100% and hand-controlled. Older threads on this topic have no resolution. Anyone have a permanent fix?
3 REPLIES 3

LS
Community Member

I have the same problem.  the socket shows on smartlife and google home. Nest says it's turning light off and on and nothing happens. I can  only control the light from the smartlife app. has happened before with just this one socket. drives me crazy. it can be days and then all of a sudden it starts working again. 

GarrettDS
Community Specialist
Community Specialist

Hey there, I just wanted to hop in here to see if we still needed help on this. 

Please let me know as I'm happy to look further into this. 

Best regards, 

Garrett

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS