Keep getting stuck on “Almost Done!” - Lenovo Smart Display

[kapil_m]

Keep getting stuck on "Almost Done!” - Lenovo Smart Display

I have tried this set up 6 times.  I cannot move past this screen. 

I have removed all devices from Google Home app, started from scratch. I have verified network settings as in previous posts. I still can not get past the “almost done!”

I have performed multiple factory resets, restarted every network component in my house. 

I am also unable to touch “finish setup” if that is supposed to be an option.   Screen is unresponsive to touch, but am not sure if that is expected at this point. 

Extremely frustrated at this point. It used to work perfectly fine. I moved home and it's not working anymore.

Any ideas?

[frances]

Hi @kapil_m

Thanks for reaching out. Oh no! That is not great to hear that your Lenovo Smart Display is stuck on the "Almost Done" screen. Having your device work is important, so I understand your concern.

As this issue is in regard to a Lenovo device, I kindly suggest that you reach out to our Google Assistant Forum so that they can resolve this issue. 

Please let me know if you have any further questions. Thanks!

[frances]

Hi there,

Just wanted to check in and see if you had any other questions or concerns that I could help with. Thanks! 

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.