cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Keeps losing settings

McClenaghan
Community Member

Everyday my mini gen2 asked me to visit the google home app to configure device I do and it works fine for a day or so then something again

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi McClenaghan,

 

Thank you for posting in the community. I'm sorry to hear that your Nest Mini 2nd Gen is repeatedly losing its settings. I appreciate your troubleshooting efforts. I understand how frustrating this can be. I'm here to assist.

Please follow these steps to reboot your Nest Mini 2nd Gen:

  1. Unplug the power cord from the Nest Mini 2nd Gen.

  2. Leave it unplugged for one minute.

  3. Plug the power cord back in.

Keep me posted on your progress.

 

Regards,

Byron