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Lenovo smart clock

Eubanks333
Community Member

Can't sweet this thing up, days or can't connect to my internet

 

5 REPLIES 5

Eubanks333
Community Member

Can't set this thing up

Garima
Community Member

Facing the same issue. Some days it just won’t connect to the same wifi i set it up with. Tried everything, its been 2 days now its not showing the wifi in the last step.

Azarco
Community Specialist
Community Specialist

Hello folks,

 

Thanks for reaching out.

 

A few questions: what message are you getting when connecting your device to your network? Are you using a private home network? Also, make sure you're using a regular Google Account.

 

Give these steps a try:

 

  • Make sure your devices are within 15-20 feet of your router.
  • Reboot your Lenovo device, phone and router to refresh the connection.
  • Reinstall your Google Home app.
  • If the issue persists, try resetting your device to its default settings.

Hope this helps.

 

Best,
Alex

Azarco
Community Specialist
Community Specialist

Hey all,

 

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hi everyone,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.


Regards,

Alex