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Lifx and Google Home issues

BexTa
Community Member

I've had ongoing issues with LIFX connectivity which I've recently rectified, however when I ask Google to "turn off the bedroom lights" the lights do turn off but then Google replies with "Sorry I cant connect to LIFX right now" 

So it appears connectivity is correct but Google Home doesn't know its working correctly! Advice please! 

1 Recommended Answer

BexTa
Community Member

Managed to sort it out, I disconnected my lifx account from home altogether,  and started again. Seemed to fix the issue. Thanks everyone for your tips! 

View Recommended Answer in original post

4 REPLIES 4

Muddi
Community Specialist
Community Specialist

Hey BexTa,

 

Thanks for reaching out. Sorry for the late response here. 

 

I understand how it feels when you're having issues controlling your smart lights using your Google Home device. A few questions: when did the issue start? Is it working on the native app? Are you able to control the lights from the Google Home app? Do you have the same issue when controlling using the Google Assistant app on your phone?

 

Let's try these steps below:

 

  1. Turn on and off the light using the main switch
  2. Reboot your Google Home device and router by unplugging from the power source, and leave them unplugged for 1 minute.
  3. Wait for another 1 minute before asking your speaker to sync all your devices.
  4. Try to control your lights.

Let me know how it goes.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hey Bexta,

 

Chiming in to check if you still need help with this? Hope the previous post answered your question, otherwise I’ll be locking the thread.

 

Best,

Princess

BexTa
Community Member

Managed to sort it out, I disconnected my lifx account from home altogether,  and started again. Seemed to fix the issue. Thanks everyone for your tips! 

Princesss
Community Specialist
Community Specialist

Hi BexTa,

 

Thanks for updating us! 

 

We're glad that everything is working how it should be. I'll consider this as complete and will lock the thread in 24 hours.

 

Hope these steps would also work for others.

 

Cheers,

Princess